To maintain high quality of your instrument and its tonal capabilities observe the following operating and storage conditions.
MAYONES warrants solely to the original purchaser of this MAYONES musical instrument that the instrument purchased shall be free from defects in materials and craftsmanship under normal use for as long as the instrument is owned by the original purchaser, and until the ownership of the instrument is transferred to another. This Limited Warranty does not apply to:
THE OBLIGATIONS OF MAYONES HEREUNDER ARE LIMITED TO REPAIR OR REPLACEMENT OF PARTS OF THE INSTRUMENT FOUND TO BE DEFECTIVE UNDER THIS LIMITED WARRANTY. IN NO EVENT SHALL MAYONES BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME, WAGES OR LOST PROFITS, OF ANY NATURE OR KIND OR FOR DAMAGES TO OR LOSS OF PROPERTY. MAYONES reserves the right to modify, refine, or improve its instruments and pickup systems, including making mechanical and electrical refinements, without incurring any responsibility to modify or exchange any products purchased prior to such modifications.
The Limited Warranty set forth herein constitutes the entire warranty and representation of MAYONES with regard to the MAYONES products identified in the preceding paragraph. This Limited Warranty shall be controlling over any conflicting terms and conditions of any purchase orders, contracts or invoices which may be executed in connection with the purchase of any MAYONES musical instrument or related product. NO representation or warranty made by any MAYONES salesperson, distributor, dealer, agent, representative or employee shall be binding upon MAYONES other than as set forth herein.
In the event of malfunction of your Mayones instrument, you should notify your nearest Authorized Mayones Dealer/Distributor or Mayones Service Center. The Dealer or Owner must ship the instrument, freight and insurance pre-paid, to the nearest Authorized Mayones Service Center together with:
The list of Mayones Authorized Distributors and Dealers can be found at Mayones website (www.mayones.com). If there is no Authorized Mayones Service Center near you, contact or have your dealer contact Mayones for information and an authorization to return the instrument to Mayones.
NO INSTRUMENT MAY BE RETURNED TO MAYONES WITHOUT SUCH PRIOR RETURN AUTHORIZATION.
If the asserted defect is not covered by or is excluded from this Limited Warranty, or non-warranty work is required/recommended by Mayones, a quotation will be issued and must be approved by you before any non-warranty work is commenced. You should consider quotations obtained for non-warranty work immediately and advise the Authorized Mayones Service Center or Mayones of your wishes. You are not required to purchase non-warranty work in order to obtain service on materials covered by this warranty. Following its inspection of an instrument upon its arrival, Mayones or the Authorized Mayones Service Center will advise you or your dealer of the approximate date of completion. The repaired instrument or part will be returned to you or your dealer, freight collect insured.
To send your on-line repair request form use the Support section at Mayones website.